For 31 years I was the guy insurance companies sent out first — before the adjuster, before the contractor — to stop a bad night from becoming a bad year. Sixty-two of those field fixes are in this book, water to fire to storm to freeze, plus what actually happens on the other side of a claim.
A burst pipe isn't the expensive part. The three days it sits undried before somebody notices the wall's still wet — that's the expensive part. A small kitchen fire isn't the disaster. The smoke residue nobody wiped down before it etched into the fridge and the cabinet hardware — that's the disaster.
Nobody teaches you this. There's no class. You learn it by living through it once, badly, or by knowing somebody who already has.
I spent 31 years arriving at that exact gap, house after house, for every kind of damage this country throws at a home. The difference between a $300 fix and a $30,000 one was almost never the disaster itself. It was what the homeowner did, or didn't do, in the first hour.
This book is everything I'd tell you to do in that hour — and everything I watched insurance claims get quietly won or lost on afterward.
Here's what one bad night, handled wrong, actually costs. These are the numbers I watched pile up over and over — not because the damage was unusual, but because nobody knew what to do in the first hour.
I'd reckon that's somewhere around six thousand dollars for one bad night handled wrong — and it's not a once-a-lifetime number, because disasters don't check your calendar. The book is a one-time thirty-seven dollars, good for every disaster after this one.
Each one written the way I'd put it on the back of a work order for the next tech — what to do, what it costs, and when to stop and call somebody.
Illustrated ebook · 111 pages · Instant PDF download · Reads on phone, tablet or computer
“This isn't about being handy. It's about knowing what to do in the one hour that decides whether tonight costs you three hundred dollars or thirty thousand. Nobody ever showed most people that hour. I'm just the guy who spent three decades standing in it.”
I spent 31 years as an emergency mitigation technician — the guy insurance companies sent out first, before the adjuster, before the contractor. A man named Gus trained me in my first years on the job, and I never forgot what he told me: speed is the whole game, and nobody's born knowing this stuff. You're not behind for not knowing it already. You're just starting now.
If you can shut off a water valve and turn a screwdriver, you're handy enough for most of what's in here. Every fix is written in plain language, in order, with exactly what to buy and where. Where a job genuinely needs a licensed professional, the book says so plainly and tells you to call one.
No — that's what makes it different. This isn't routine maintenance, it's emergency response: what to do in the first hour of water, fire, storm, or freeze damage, and how to handle the insurance claim that follows. Section VII alone — what the adjuster won't tell you — isn't in any other home repair book.
A 111-page illustrated PDF with all 62 fixes, plus the First 24 Hours Checklist, the printable Claim Ledger, the Restoration Company Vetting Guide, and free lifetime updates. It downloads the moment you buy.
It's a PDF. It opens on your phone, your tablet, or your computer — no app, no account, no subscription. Print any page you want to keep by the water shutoff or the breaker panel.
Then you email me inside 30 days and I give you your money back. No forms, no hard feelings either way.
Most people find this book after their first bad night, not before. — Frank
$120 of guides and checklists, sixty-two fixes, the real cost breakdowns. Most folks it pays for itself the first time it matters — and if it's not for you, you've got 30 days to get every penny back.
Get the Field Guide — $37